PRIVACY POLICY

The Living Room Salon Privacy Policy

The Living Room Salon ("The Living Room Salon," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, schedule appointments, purchase services, or otherwise interact with us.

By using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Mailing address
• Appointment and service history
• Payment information
• Preferences regarding salon services
• Communications submitted through contact forms, email, text messages, or phone calls

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Website pages visited
• Date and time of visits
• Referring websites
• Cookie and analytics information

How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Provide salon and beauty services
• Process payments
• Send appointment confirmations and reminders
• Respond to customer inquiries
• Improve our website and customer experience
• Maintain business records
• Comply with legal obligations
• Prevent fraud and protect our business

Online Booking and Client Management

The Living Room Salon uses Boulevard, a third-party salon management and booking platform, to facilitate online appointment scheduling, customer communication, payment processing, and client record management.

When you book an appointment through Boulevard, certain personal information may be collected and processed by Boulevard on our behalf, including:

• Contact information
• Appointment history
• Service preferences
• Payment-related information
• Communication preferences

Boulevard maintains its own privacy and security practices. We encourage users to review Boulevard's privacy policy for additional information regarding how their platform processes personal information.

Text Messages and Email Communications

We may send:

• Appointment confirmations
• Appointment reminders
• Service-related notifications
• Promotional offers, where permitted by law and with your consent when required

You may opt out of marketing communications at any time by following the unsubscribe instructions in the message or contacting us directly.

Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic
• Understand user behavior
• Enhance the overall user experience

You can control cookies through your browser settings.

Sharing Your Information

We do not sell your personal information for monetary compensation.

We may share personal information with:

• Boulevard and related booking services
• Payment processors
• Website hosting providers
• Technology and analytics providers
• Legal or regulatory authorities when required by law

These service providers are authorized to use personal information only as necessary to provide services on our behalf.

Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Maintain appointment records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

California Privacy Rights — CCPA & CPRA

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Categories of Personal Information Collected

During the previous 12 months, we may have collected:

• Identifiers, such as name, email address, and phone number
• Customer records information
• Internet and device activity information
• Commercial information related to services purchased
• Communications with our business

Your California Privacy Rights

California residents may have the right to:

• Know what personal information we collect
• Request access to personal information
• Request correction of inaccurate personal information
• Request deletion of personal information
• Request information regarding disclosures of personal information
• Limit the use of sensitive personal information where applicable
• Be free from discrimination for exercising privacy rights

Sale and Sharing of Information

The Living Room Salon does not sell personal information to third parties.

The Living Room Salon does not knowingly share personal information for cross-context behavioral advertising as defined by California law.

Exercising Your Rights

To submit a privacy request, contact us using the information below. We may need to verify your identity before processing certain requests.

You may designate an authorized agent to submit requests on your behalf, subject to applicable verification requirements.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and booking providers. We are not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the revised effective date.

Contact Information

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact: